{"id":7081,"date":"2011-04-26T10:07:54","date_gmt":"2011-04-26T08:07:54","guid":{"rendered":"https:\/\/www.artera.net\/it\/blog\/?p=7081"},"modified":"2023-02-27T14:49:56","modified_gmt":"2023-02-27T14:49:56","slug":"giro-di-vite-rischioso-per-le-commerce","status":"publish","type":"post","link":"https:\/\/www.artera.net\/it\/ecommerce\/giro-di-vite-rischioso-per-le-commerce\/","title":{"rendered":"Giro di vite rischioso per l&#8217;E-Commerce"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignleft size-full wp-image-7083\" style=\"margin-right: 10px;\" src=\"https:\/\/www.artera.net\/wp-content\/uploads\/2011\/04\/ecommerce01.jpg\" alt=\"\" width=\"150\" \/>Una <strong>brutta tegola <\/strong>rischia di abbattersi sull&#8217;e-commerce\u00a0. L&#8217;<strong>Unione Europea <\/strong>ha infatti deciso di rivedere la <strong>direttiva\u00a0 &#8220;Consumers Rights&#8221;<\/strong>, regolamento che disciplina tutti gli aspetti dell\u2019acquisto, delle informazioni e delle garanzie nelle transazioni commerciali tra venditori e acquirenti.\u00a0Su tutte spicca la\u00a0proposta di\u00a0\u00a0<strong>\u201carmonizzazione totale\u201d<\/strong> tra le normative oggi vigenti negli stati nazionali: un livellamento (verso l&#8217;alto) degli standard di protezione dei consumatori in tutti i 27 Paesi membri, con un riferimento pi\u00f9 o meno esplicito rappresentato dalla Germania.<\/p>\n<h3>Recesso e rimborso<\/h3>\n<p>Secondo quanto discusso in sede di <a title=\"IMCO\" href=\"http:\/\/www.europarlamento24.eu\/commissione-mercato-interno-e-protezione-dei-consumatori-imco\/0,1254,72_ART_109,00.html\">Commissione Mercato Interno e Protezione dei Consumatori (IMCO)<\/a>,\u00a0 i siti di e-commerce dovranno <strong>effettuare consegne in tutta Europa. <\/strong>In secondo luogo\u00a0 si prevede l\u2019estensione a 28 giorni del <strong>diritto di recesso<\/strong>, oltre che l\u2019<strong>obbligo di rimborso<\/strong>, da parte dell&#8217;operatore, con tempi molto rapidi, in particolare ancora prima che esso possa ritornare materialmente in possesso del prodotto contestato. Inoltre, per ordini superiori ai 40 euro, in caso di recesso dovranno essere rimborsate anche le spese di spedizione.<\/p>\n<h3>Penalizzati anche i clienti<\/h3>\n<p>Indicazioni che somigliano a un vero e proprio bastone tra le ruote per le aziende impegnate nel settore. C\u2019\u00e8 un <strong>rischio di ripercussioni notevoli <\/strong>relative al mercato e ai prossimi sviluppi del comparto &#8211; che a detta degli stessi competitors\u00a0\u00a0garantisce gi\u00e0 oggi <strong>margini di guadagno\u00a0esigui <\/strong>&#8211; \u00a0ma il contraccolpo potrebbe rivelarsi nefasto anche per i clienti:\u00a0coloro che \u00a0restituiscono i prodotti solo in maniera occasionale dovranno pagare anche per coloro che effettuano grossi ordini, oppure per quella percentuale di persone che usufruiscono solo temporaneamente \u00a0di un prodotto per poi restituirlo.<\/p>\n<h3>Le aziende italiane dicono no<\/h3>\n<div><strong> <\/strong><\/div>\n<div>Misure troppo rigide per tutti, \u00e8 per questo motivo che le aziende italiane hanno\u00a0esplicitamente <strong>chiesto al Governo italiano di non appoggiare <\/strong>la nuova\u00a0normativa.\u00a0Una richiesta sottoscritta anche da leader europei del settore come Pixmania.com e Vente-Privee.com. Secondo l\u2019European Consumers\u2019 Organisation (BEUC) sarebbe invece pi\u00f9 appropriata una \u201carmonizzazione mista\u201d, un metodo che stabilisce degli standard europei minimi in materia di protezione dei consumatori ma che lasci gli stati membri liberi di migliorare la propria legislazione.<\/div>\n<p><strong> <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" class=\"alignleft size-full wp-image-7083\" style=\"margin-right: 10px;\" src=\"https:\/\/www.artera.net\/wp-content\/uploads\/2011\/04\/ecommerce01.jpg\" alt=\"\" width=\"150\" \/>Una <strong>brutta tegola <\/strong>rischia di abbattersi sull&#8217;e-commerce\u00a0. L&#8217;<strong>Unione Europea <\/strong>ha infatti deciso di rivedere la <strong>direttiva\u00a0 &#8220;Consumers Rights&#8221;<\/strong>, regolamento che disciplina tutti gli aspetti dell\u2019acquisto, delle informazioni e delle garanzie nelle transazioni commerciali tra venditori e acquirenti.\u00a0Su tutte spicca la\u00a0proposta di\u00a0\u00a0<strong>\u201carmonizzazione totale\u201d<\/strong> tra le normative oggi vigenti negli stati nazionali: un livellamento (verso l&#8217;alto) degli standard di protezione dei consumatori in tutti i 27 Paesi membri, con un riferimento pi\u00f9 o meno esplicito rappresentato dalla Germania.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[83],"tags":[120,56],"class_list":["post-7081","post","type-post","status-publish","format-standard","hentry","category-ecommerce","tag-pagamenti-online","tag-statistiche"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u2022 Giro di vite rischioso per l&#039;E-Commerce - Artera<\/title>\n<meta name=\"description\" content=\"Leggi dal blog: Giro di vite rischioso per l&#039;E-Commerce. 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