{"id":9002,"date":"2012-02-21T12:33:55","date_gmt":"2012-02-21T11:33:55","guid":{"rendered":"https:\/\/www.artera.net\/it\/blog\/?p=9002"},"modified":"2023-02-27T14:46:46","modified_gmt":"2023-02-27T14:46:46","slug":"il-commercio-elettronico-e-i-casi-di-truffa","status":"publish","type":"post","link":"https:\/\/www.artera.net\/it\/ecommerce\/il-commercio-elettronico-e-i-casi-di-truffa\/","title":{"rendered":"Il commercio elettronico e i casi di truffa"},"content":{"rendered":"<p><img decoding=\"async\" class=\"alignleft size-thumbnail wp-image-9003\" style=\"margin-right: 10px;\" src=\"https:\/\/www.artera.net\/wp-content\/uploads\/2012\/02\/button-spesa-online-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/>Visionare, valutare, comparare, decidere di acquistare. Il commercio elettronico offre <strong>pieni poteri ai consumatori<\/strong>, che ovviamente sono alla ricerca del <strong>miglior rapporto qualit\u00e0-prezzo<\/strong> o del prodotto introvabile nel circuito dei tradizionali negozi.<\/p>\n<p>Tuttavia bisogna stare sempre all\u2019erta, perch\u00e8 alcuni acquisti online potrebbero risultare delle <strong>truffe<\/strong> e gli ecommerce in cui si \u00e8 effettuato l&#8217;ordine potrebbero macchiarsi di <strong>comportamenti scorretti<\/strong> o <strong>atteggiamenti coercitivi<\/strong> nei confronti dei potenziali acquirenti.<br \/>\nUno dei principali problemi riscontrati dagli acquirenti online \u00e8 il<strong> rimborso di prodotti non corrispondenti alle descrizioni<\/strong>, che a volte viene effettuato solo in parte o non viene eseguito del tutto. Altre volte succede che gli utenti non ricevano del tutto i prodotti ordinati.<\/p>\n<p>Se si incappa in una truffa di questo genere \u00e8 sempre meglio rivolgersi alle <strong>associazioni competenti<\/strong> come l&#8217;Aduc (Associazione per i Diritti degli Utenti e dei Consumatori) e l&#8217;<a title=\"Antitrust\" href=\"http:\/\/www.agcm.it\/\" target=\"_blank\" rel=\"noopener noreferrer\">Antitrust<\/a> (Autorit\u00e0 Garante della Concorrenza e del Mercato) per denunciare l&#8217;accaduto.<\/p>\n<h3>L&#8217;esempio<\/h3>\n<p>Negli ultimi mesi <strong>EMG<\/strong>, un azienda di commercio online, si \u00e8 resa protagonista di comportamenti discutibili con i suoi clienti.<br \/>\nNon ha spedito gli oggetti ordinati e non ha effettuato i rimborsi, ma i suoi dipendenti sono riusciti a spingersi oltre, con <strong>minacce e promesse di querela<\/strong> in caso di segnalazioni negative su altre pagine del web. Se si va a cercare una valutazione di Emg sul sito Ciao.it, ci si accorge che gli elementi negativi non vengono mai segnalati, una circostanza fin troppo sospetta.<br \/>\nSi annunciano <strong>sanzioni salate<\/strong> per l\u2019azienda veneta, che nel suo atteggiamento ha violato il primato non scritto del \u201cpotere di scelta\u201d detenuto dai clienti. Una vicenda che non rappresenta tuttavia una novit\u00e0 assoluta: segnalazioni simili arrivano periodicamente, segno che forse sarebbe necessario <strong>predisporre una guardia pi\u00f9 attenta sul mondo delle transazioni on-line<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" class=\"alignleft size-thumbnail wp-image-9003\" style=\"margin-right: 10px;\" src=\"https:\/\/www.artera.net\/wp-content\/uploads\/2012\/02\/button-spesa-online-150x150.jpg\" alt=\"\" width=\"150\" height=\"150\" \/>Visionare, valutare, comparare, decidere di acquistare. Il commercio elettronico offre <strong>pieni poteri ai consumatori<\/strong>, che ovviamente sono alla ricerca del <strong>miglior rapporto qualit\u00e0-prezzo<\/strong> o del prodotto introvabile nel circuito dei tradizionali negozi.<br \/>\nTuttavia alcuni acquisti online potrebbero risultare delle <strong>truffe<\/strong> e gli ecommerce potrebbero macchiarsi di <strong>comportamenti scorretti<\/strong> nei confronti degli acquirenti.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[83],"tags":[257,258,72],"class_list":["post-9002","post","type-post","status-publish","format-standard","hentry","category-ecommerce","tag-antitrust","tag-diritti-consumatori","tag-e-commerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u2022 Il commercio elettronico e i casi di truffa - Artera<\/title>\n<meta name=\"description\" content=\"Leggi dal blog: Il commercio elettronico e i casi di truffa. 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