Cloud Server Managed
Artera’s Cloud Server Premium service is provided in Managed mode. We have designed a special technology stack suitable for websites, e-commerce and PHP / MySql applications. The support infrastructure is our completely redundant cloud (HA) platform and always includes our technical support for any operation.
Cloud Server Basic
Artera’s Cloud Server Basic service is dedicated to agencies and professionals of the web. It maintains the same performance of premium services and guarantees greater flexibility in the choice of technology stack: operating system, database engine and type of application server. Our system support is always guaranteed.
Our hosting has been designed with ease of use as a primary objective. In addition to the Cloud infrastructure that guarantees the solidity of the service, we have integrated various software technologies that make our service unique
You can always upgrade/downgrade your plan at any time. The operation is completely automatic and does not involve any service downtime. You can request this activity from one of our operators or proceed with a few clicks directly from your reserved area.
Our services are delivered in a 100% redundant cloud. You can choose where to keep your data between Switzerland and Italy, we can guarantee with certainty the geographical position of the data while keeping everything, including backup copies, completely redundant.
All Artera hosts comply with the appropriate CISPE standards for the protection of data under the European privacy directive, managing them exclusively within the European economic area which includes Switzerland.
The quantity of resources available for each instance is guaranteed: compared to our competitors, we do not overbook and we are committed to keeping services stable by limiting any malfunctions. The operating system is automatically updated by Kernel Care which allows us to apply critical patches without having to restart the server.
Full Managed Services
Systems engineers and programmers work together to provide technical and application support, we answer your questions, looking for the solution to any problem that may occur – 24 hours a day, 7 days a week, 365 days a year.
Forget about your site, save time to focus on your business. We will always make sure it works, we will make it amazingly fast and safe as per Swiss tradition.
Technical support by ticket or by telephone always included in the service. With 99.995% service uptime and guaranteed response times.
Our technicians will take care of transferring your site, e-commerce or application by synchronising files and databases. We will also transfer your email to you.
Our technical staff is available for the configuration of your project’s test environment, for free and with no limits.
Pre-installation of the version control software, allows you to update a file while also maintaining previous versions.
SSH access is included and free. Artera provides several types of authentication, including a password and key-based authentication.
Would you like further information?
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