NIS2 and cloud services: what really changes

The NIS2 Directive (Network and Information Systems 2) is the new EU standard designed to strengthen digital security. It goes beyond the first NIS of 2018 and focuses on broader obligations, stricter requirements, and a more proactive approach to cyber resilience.

Artera has already taken this step: its cloud services are NIS2-compliant and ready to support businesses and resellers who want to move forward securely, ensuring performance, compliance, and a lasting competitive advantage.

Who is involved: who does NIS2 apply to

The NIS2 Directive significantly expands the number of entities involved. It no longer refers only to operators of essential services, but to a much broader scope. This includes organizations considered critical or highly critical for society and the economy. Among them are cloud service providers, data centers, digital infrastructures, online platforms, as well as sectors such as transport, logistics, postal and courier services, and even manufacturers operating in regulated industries.

A key aspect is the distinction between entities classified as “essential” and those defined as “important”. This difference determines the obligations, oversight mechanisms, and level of penalties.

In this context, Artera is fully among the actors involved and is already NIS2-compliant, having adopted processes, tools, and security standards aligned with the requirements of European regulations. This means that those who choose Artera are guaranteed secure, certified, and compliant cloud services. For resellers and partners, working with Artera means being able to offer solutions that immediately meet regulatory requirements, avoiding risks and positioning themselves as reliable and competitive players.

Key obligations for cloud services

For those providing cloud services (whether IaaS, PaaS, SaaS, NaaS…), the Directive introduces a series of technical and organizational requirements to comply with. Here are the most relevant ones:

  1. Risk-Proportionate security measures
    Assessment, management, and mitigation of risks related to data and systems; encryption, monitoring systems, intrusion detection/prevention.
  2. Incident management and notifications
    Clear procedures are required to identify, report, and handle security incidents. Prompt notification to the competent authorities is mandatory when an incident has a significant impact.
  3. Governance and internal roles
    Explicit involvement of company leadership in security: definition of responsibilities, roles, policies, and dedicated resources.
  4. Transparency and cooperation
    Documentation of processes, external or internal audits, periodic verification of the measures adopted, and collaboration with supervisory authorities.
  5. Supply chain and third parties
    Security control must also extend to suppliers and all interacting parties (external providers, partners, subcontractors). It is essential that they, too, comply with appropriate standards.

Compliance with NIS2 is not an immediate process. For many companies—especially SMEs operating in the cloud without internal cybersecurity teams or dedicated legal expertise—it can be a significant challenge. Coordinating with providers and partners across the entire supply chain becomes crucial. Responsibility, in fact, does not stop at the organization itself but extends to all third parties involved. Moreover, the constant evolution of threats requires rapid and continuous updates to security measures.

But along with the challenges come real opportunities. Complying with NIS2 means increasing customer trust, as they see cloud services as a safe, resilient, and reliable investment. It also means reducing the risks of disruptions, data loss, and reputational damage, thereby strengthening overall stability. Moreover, NIS2 compliance integrates with other standards and regulations, such as GDPR and cybersecurity certifications, making the overall management of compliance easier.

The NIS2 Directive should therefore not be seen merely as an obligation, but as an opportunity to improve processes, strengthen security, and build customer trust. The challenges are clear, costs, expertise, supplier management, but those who address them early will be able to turn them into added value.

And this is exactly where Artera becomes a strategic ally. Already NIS2-compliant, it enables its clients and resellers to address the Directive without starting from scratch, turning a regulatory obligation into a real competitive advantage. Choosing Artera means being aligned today with the standards required for the future of cloud in Europe.

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